Time Warner Class Action Lawsuit is a legal case brought forth by a group of former and current subscribers of Time Warner Cable television, charging the company of violating the contract it signed with customers by increasing Internet speeds. As a result of this violation, customers have gained back their subscription fees. Furthermore, the suit further charges the company for not adhering to the agreement in good faith, and for misrepresentation of the capabilities of its equipment in general. The lawsuit was originally filed in January of this year, and a preliminary ruling has been released earlier this month.
The process is quite simple: The customer (usually) sends a written claim form to the customer service department of Time Warner Cable, together with evidence proving that the violations committed by the company were factual. If the customer is lucky, the judge will issue an order to produce the evidence immediately. It is important for you to prepare your own evidence, as this is very important in the case. However, there is also a potential award for you if you can prove that the speeds provided by your local cable provider are below what is stipulated in the terms and conditions of your contract. There is also a potential award if the original agreement contained clauses that explicitly allowed Time Warner to increase Internet speeds, such clauses which are no longer applicable.
Some important things you should know before filing your class action lawsuit: There are five class action lawsuits filed on Decided Date, all of which deal with increasing Internet speeds. Some of these are also filed on behalf of potential plaintiffs who were deeded “power of attorney” by their former Internet provider, i.e. they are being forced to pay the additional charges even though they no longer have an Internet service contract with Time Warner. Also, there are many potential class action lawsuits who are not direct customers of Time Warner, and who have been forced by the company to pay the charges. Also, there are many potential plaintiffs who have been forced by Time Warner itself to take out DSL or other high-speed Internet service contracts, even though they do not use the Internet for work.
You must file your complaint along with any supporting documents such as proof that you were affected by Time Warner’s policy, either through exceeding your bandwidth limits, exceeding your download limits or even exceeding your upload limits. Your complaint should also include copies of bills showing the charges and any applicable penalties as proof that you have been affected by Time Warner’s policies. You will be required to attach a copy of your customer bill to the claim form. Once this is completed, you may receive an acknowledgment of receipt. There are some instances when Time Warner receives your complaint, but not your final complaint, in which case the company will send you a final claim form.
To obtain the appropriate court date, you must submit your complaint along with any attachments, including pictures, to the court along with a copy of your identification. In most cases, you will receive a reply from the court along with a date for a hearing. On the final date, a court hearing will be scheduled and either you or the defendant (Time Warner) will need to attend. In the event that you miss the scheduled hearing, you can file a new claim form with the court. There is a limit on the number of claims filed during a period of one year.
You may need to obtain an attorney if the company does not respond to your claims in a reasonable period of time. Time Warner may acknowledge the matter or dispute your claims. It is best to speak with an attorney before filing your claims, as they may have specific experience with Time Warner. Time Warner may agree to negotiations or enter into arbitration as long as it is brought to their notice. In the event mediation cannot reach a settlement, then a court case can be filed.
